PRIVACY PROTECTION

 

This privacy protection policy governs the collection, the communication, and the use of personal information by Tassili. It also governs non-personalized information collected through our website.

1. Personal information

This policy applies to personal information as defined in the act respecting the protection of personal information in the private sector; that is, all information concerning an individual and which enables that individual to be identified.

Collection of personal information

Tassili may ask you to provide personal information in one or more of the following circumstances:

    1.  When requesting information regarding our products and services;
    2.  When requesting a repair or when the legal warranty is applicable;
    3.  In the event of an incident involving you and if this incident causes material or physical damage to a representative or an employee of Tassili, a third party, or yourself.
    4. When communicating with us. On our website http://www.tassili.ca, you have the option to request information or send your comments and suggestions. In the context of these operations, you could be asked for the following personal information, in particular: your last and first names, your address, your postal code, your telephone number and your email address.

The use of personal information

Tassili uses collected personal information for the following purposes, in particular:

    1. Protecting against fraud and errors;
    2. Providing you with adapted services and carrying out these services in a consistent and complete manner;
    3. Helping you communicate with us;
    4. Offering you services and support;
    5. Ensuring your satisfaction and conducting follow-ups in this respect;
    6. Improving your shopping experience and our products and services;
    7. Establishing and maintaining healthy business relationships and healthy relationships with our customers;
    8. When you consent, informing you about our products, services, and the best way for you to benefit from them. This information may be provided to you in a targeted manner;
    9. Complying with the laws in effect.

Collected personal information will be used solely for the purposes stated or for more specifically stated purposes at the time when you provide your personal information.

You can be assured that the personal information collected on the website http://www.tassili.ca will not be automatically be used to send you special offers or any commercial information. In the latter case, note that you can always withdraw your consent in receiving such special offer or any other commercial information.

Disclosure of personal information

Tassili will not disclose your personal information to third parties, except if you have previously consented to such communication or if this communication results from an express request on your behalf. If necessary, you will be informed of such communication.

Agents and third parties

If Tassili merged with another company, if Tassili sold the whole or part of its assets to another company, or if Tassili was being financed by another company, the personal information in its possession could be disclosed to the amalgamating company, the purchasing company, or the lending company, depending on the circumstances. This personal information would be used in accordance with this policy.

Note that personal information held by Tassili may be disclosed within the context of a search warrant, an investigation, or any other procedure provided for under a law or a court order. This information may also be disclosed to in investigative body regarding the breach of an agreement or the violation of a law. This information may also be disclosed where required by law.

Withdrawal of consent

You can withdraw your consent as to what Tassili uses or discloses of your personal information at all times. Please submit any such request of withdrawal of consent in writing to the following email address: info@tassili.ca. Note that we may thereafter demand a proof of identity allowing us to identify you.

You should be aware that withdrawing your consent to the use or disclosure of your personal information may, in some cases, make it impossible to provide you with one or several products or services.

 

Access to personal information about you

You can access personal information about you that is in Tassili’s possession. You can also request a correction or an update of this information if necessary. Either one of these requests should be sent in writing to the following email address: info@tassili.ca. Note that we may thereafter demand a piece of identity or any other means of identification in order to ensure us that either of these requests is being made by the right person, that the personal information requested is disclosed to the right person, or that the corrections requested and to be brought are exact.

Contact

For all questions relating to privacy protection, please write to us at the following email address: info@tassili.ca

Information collected through our website

Tassili, through the website http://www.tassili.ca, collects information regarding pages visited, URL addresses used on this site, the browser type used, and the Internet protocol address (IP address). Most of this data is collected through cookies or other analysis technologies.

The pages of our website use cookies and web beacons. This data is collected through our website in order to inform us of the use, the performance, and the efficiency of our website. This non-personalized information allows us to improve the content and the use of our website and collect information on the browsing habits of our clientele.

Cookies

A cookie is a small data file transmitted from a website to the browser that you use to consult this website. Cookies are transmitted when you consult our website, request or personalize information, or when you register to receive certain services through our website. Cookies are saved in the cache memory of your browser. Cookies do not disclose any personal information to our website. In general, cookies can be distinguished between “session” and “permanent” cookies.

“Session” cookies do not remain on your computer after leaving our website or after closing your browser. All of the information collected allows us to analyze the browsing habits concerning our website, which helps us to, in particular, improve and adapt the website content and simplify its use.

“Permanent” cookies are those that remain on your computer. They are used to simplify personalization and registration services. In particular, these cookies inform us of what

you have chosen to look at when visiting our website. “Permanent” cookies can be manually deleted by the user.

Most browsers are defaulted to accept cookies, but you generally have the option of refusing or limiting them by modifying your browser preferences. If you decide to refuse them, be aware that certain functions of our website run the risk of not properly functioning and certain pages may not appear correctly. We encourage you to consult your browser options for further details about using and deactivating cookies.

2. Personal information security

Tassili is committed to protecting the personal information that you share with us. In order to avoid any unauthorized access or disclosure and to ensure the correct use of this information, Tassili has established physical, electronic, and human procedures aimed at securing collected information. Tassili will conserve your personal information only as long as necessary for the purposes for which it was collected.

3. General terms

The recommendations stated on the website http://www.tassili.ca are provided for informational purposes only and Tassili cannot be held responsible for results that would be different than those intended in the said statements.

4. Policy modifications

This policy as well as the Tassili Terms of use may be modified by Tassili at any time. Modifications set forth herein will be posted on the website tassili.ca.